how to buy

There are a number of ways you can purchase designs from Susan Bradley, as detailed below:

1. Our online shop. You can use your credit card, debit card or PayPal.
All transactions are processed via PayPal but you do not need a PayPal account to use your credit/debit card to pay us. We use PayPal for transaction processing as it is well established, secure and simple to use.



2. Pay by cheque. Simply telephone or email us to let us know what you want to order and we will email or post you an order form which you can return with a cheque. Items will be dispatched once the cheque has cleared, so this will take a little longer than ordering online.

3. Pay by direct bank transfer. Simply email or telephone us to let us know what you want to order and we will email or post you an order form and bank details for payment. Items will be dispatched only once the funds have cleared in our account.

If you have any questions prior to ordering please email or call us.

Please read our terms and conditions before buying from Susan Bradley. Placing a confirmed order on this site implies acceptance of these terms and conditions. Click here to read our terms and conditions.

For details of how to purchase if you are outside the UK visit the OVERSEAS ORDERS section.

Delivery

We make our designs in small batches here in England, not on a mass production line in a factory on the other side of the world (something we are very passionate about). If we have your item in stock then we will despatch as soon as we can. Estimated delivery times are listed for each product on our 'Delivery' page. Special orders, made to ordr products and commissions are usually 4-6 weeks. We will email you to confirm your order and advise of the estimated despatch time, and again on the day of despatch so you know it is on its way.

Deliveries are undertaken by either 1-2 working day courier (usually UPS) which will require a signature or by Royal Mail (small items).